Would you like to return something to us? No problem!
We offer a full refund or exchange on all items returned to the address below within 30 days of receipt.
We can only issue a refund on items that have not been worn and that still have the tags attached.
Please include your original invoice with the product if you have it.
Good news! We now offer exchanges. While return shipping is paid by the customer, we will cover the cost of sending out the replacement. Please specify what item and size you would like as a replacement when you return your original item. Once we receive the item back, we will be in touch if there are any further costs to be paid.
Any queries please email hello@harperandlewis.com
Postage charges are NON refundable. All orders with free postage will have the postage charge deducted from the refunded amount.
You will be notified by email when the refund has been processed. Please allow 7 working days for you to see your refund in your bank account.
Returns Address:
Returns Dept
Harper & Lewis
Back Grove Farm
Bulls Lane
Wishaw
Sutton Coldfield
B76 9QN
International Returns (Outside UK)
- Please fill in the Exchange & Refund form included in your order.
- Your returned item must be shipped to us within 60 Days of receipt for an exchange or refund. This is despite the fact it may not arrive back to us until the fourteen days has elapsed. We strongly recommend you use a recorded or traceable delivery service against which you are insured in the event of loss, as the goods are your responsibility until they are received and signed for by us.
- Please ensure all items are securely packaged to avoid the possibility of damage in transit, and that a receipt is obtained as proof of delivery.
