RETURNS

Returns

***Extended Christmas Returns Policy*** 

Any purchases made on or after 01.11.2022 until 07.01.2023 can be returned until 07.01.2023 or 14 days after your purchase/delivery date, whichever is latest. 

Would you like to return something back to us? No problem!

We offer a full refund on all items returned back to the below address within 14 days of receipt for UK orders and 21 days for International orders.  

We can only issue a refund on items that have not been worn and that still have the tags attached.

Please include your original invoice with the product if you have it. 

Unfortunately we do not offer exchanges.

Please also download the Return Form and enclose this in your parcel too.  You have to pay to return. 

Any queries please email hello@harperandlewis.com

Postage charges are NON refundable.  All orders with free postage will have the postage charge deducted from the refunded amount.

You will be notified by email when the refund has been processed.  Please allow 7 working days for you to see your refund in your bank account.

Returns Address:

Returns Dept

Harper & Lewis

Back Grove Farm

Bulls Lane

Wishaw

Sutton Coldfield

B76 9QN

 

International Returns (Outside UK)

  • Please use the Return form above and send to the address above. 
  • Your returned item must be shipped to us within 14 Days of receipt for an exchange or refund. This is despite the fact it may not arrive back to us until the fourteen days has elapsed. We strongly recommend you use a recorded or traceable delivery service against which you are insured in the event of loss, as the goods are your responsibility until they are received and signed for by us.
  • Please ensure all items are securely packaged to avoid the possibility of damage in transit, and that a receipt is obtained as proof of delivery.