***NEW BREXIT INFORMATION FOR OUR EUROPEAN CUSTOMERS***
All EU orders below €150 Customs duty + customs fees are covered in the delivery costs. VAT is included in the product price.
Any orders placed over €150 you will be responsible for paying the additional customs charge
Harper & Lewis use Royal Mail Tracked 48 Service for Delivery & DPD for UK Next Working Day & Europe.
All orders made before 3pm Monday - Friday will be shipped the same working day.
Any orders made after 3pm will be shipped the next working day.
If you are ordering on a Saturday or Sunday your order will be shipped the following Monday.
Royal Mail UK Delivery Tracked 48 on all orders is £3.00 and takes 3 - 5 working days. Delivery updates will be sent to the email address used to make the order.
DPD Next Working Day cut off is 3pm Monday - Thursday.
DPD Next Working Day orders are UK only which excludes Northern Ireland, Scottish Highlands, Channel Islands, Isle of Man, Isle of Wight, Scilly Isles & Republic of Ireland. Northern Ireland ordered on this service is 2 working days.
Delivery updates will be sent to the mobile number used to make the order.
DPD UK Next Working Day on all orders is £5.50. Will only be shipped Monday - Thursday.
DPD UK Saturday Delivery is £11 and cut off is 3pm Friday.
DPD Northern Ireland Two Working Day Delivery is £10.00. Will only be shipped Monday - Thursday.
DPD European Delivery is £15.00 and can take 5 working days.
DPD Rest of the World Shipping is £20.00 and can take 10 - 14 working days.
UK Exchanges & Returns
CHRISTMAS RETURN POLICY🎁
From 10th November 2021 we will extend the return/exchange date to 7th January 2022. Normal policy applies
Would you like to return something back to us, or exchange it? No problem!
We offer a full refund or exchange on all items returned back to the below address within 14 days of receipt for UK orders and 21 days for International orders.
We can only issue a refund on items that have not been worn and that still have the tags attached.
Please include your original invoice with the product if you have it.